Implementation & Training

Website Production:

Collaborate with cross-functional teams to build, maintain, and optimize user-friendly websites

Creation and maintenance of customer-facing, high-traffic, responsive websites that function seamlessly across mobile, desktop and tablet environments.

Maintain expertise in industry best practices in web design, user experience, information architecture, accessibility and search engine optimization.

Building and managing websites within our themes and content management system

Work closely with Development, Support and Engineering Teams on identification and execution of enhancement requests and bugs

Extensive knowledge of HTML and CSS

  • Managing the team from 0 to 4 people
  • Managing the development of bolt on tools such as valuation tools and email autoresponders along with calendar tools.
  • Extensive quality control for websites delivered ie checks on all platforms 
  • planning and organising production schedules
  • assessing project and resource requirements
  • estimating, negotiating and agreeing budgets and timescales with clients and managers
  • ensuring that health and safety regulations are met
  • determining quality control standards
  • overseeing production processes
  • re-negotiating timescales or schedules as necessary
  • selecting, ordering and purchasing materials
  • organising the repair and routine maintenance of production equipment
  • liaising with buyers and marketing and sales staff
  • supervising the work of junior staff
  • organising relevant training sessions

Training

Full comprehensive ownership of the training department at Homeflow

Responsible for creating training documentation in both pdf and video formats.

Training videos creating using articulate 360 Delivery of training to all business sizes from one branch agencies to multi-branch national agencies.

Internal how to documentation created and delivered.

Training seminars delivered in person and online

Delivery of full cycle account management